Troubleshooting

Visual Builder is not working when editing Divi Areas

In some cases, you might experience an issue when creating or editing a Divi Area, such as: The Visual Builder...

Popups appear without clicking anywhere

We frequently get the question from our users because their Popups seem to appear randomly. Those are some typical sentences...

The Popup-Tab is not displayed

We frequently receive support requests with subjects such as The Popups-Tab is not displayedThe plugin is not working – there...

Popup content is not displayed | Popups for Divi

This article is only relevant for the free plugin Popups for Divi. The problem When using the free plugin, you...

Why is the Close Button so far outside my Popup?

Maybe you notice that the Close Button of your Popup is displayed rather far outside your Popup. Usually, you’ll also...

Flush the Divi Areas Cache

Divi Areas Pro uses various caching mechanisms to optimize the performance of your website. Usually, you don’t need to flush...

Debug Options

Both, Popups for Divi and Divi Areas Pro come with a powerful integrated debugger. Enabling the Debug-Mode can be done...