We want to ensure that you are 100% happy and at ease with your purchase. If you have any technical or sales queries, do not hesitate to contact us.
However, we know that sometimes things do not work out as expected. When you feel that our plugin is not the best fit for your requirements or cannot get the plugin working on your system even with our help, we want to make things right.
This is why our return policy is straightforward: No questions asked. Simply request your refund, and we will return your money.
We make every attempt to process the refund as quickly as possible. But experience showed that Stripe (our payment processor) or your financial institution could take up to 20 days for the refund to reflect in your bank account/card.
Request a refund
Either hit up the Live Chat window in the bottom-right corner and let us know about your decision, or send an email ticket via divimode.com/get-support.
When you purchase an annual license or membership, your first payment is covered by this Money-Back Guarantee. In case you prefer not to keep your Divimode license, please let us know within 30 days of your initial purchase, or cancel the subscription from within your user account at divimode.com/account. We do not offer refunds for renewals.